Communication
Launching a communications advisory
It’s official! Otter Advisory 2.0 is now live. I’ve worn many hats in my career: crime reporter, technical writer, freelance ...
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Communication
Interview: Five Questions with Frank Wolf
Last week I reviewed The Narrative Age by Frank Wolf - essential reading for communicators and...
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Reputation
Review: The Narrative Age by Frank Wolf
Very few communicators or leaders succeed in articulating clearly and simply the distinction...
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Communication Reputation
Reputation, part deux
Reputation is complex and multi-aspect. In my last post, I asked if you're a CEO leading a B2B, how...
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Reputation Matters
In B2C customers buy from brands, but in B2B they buy from people. This is why CEOs need to focus...
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Cooking with words
Last week I wrote my 54-year writing biography on LinkedIn. It encompassed falling in love with...
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Comms champions: Focus on André Schwämmlein, CEO of Flixbus
CEOs are naturally authorities - they lead companies, after all. However, very few CEOs demonstrate...
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Marketing and communications: What's the difference?
In the last two weeks I have been asked this question more than once. Having worked mostly in large...
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Communication
I tried to break up with my phone
I tried to break up with my phone. It didn't go that well.
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