It’s astounding
Time is fleeting
Madness takes its toll
But listen closely
Not for very much longer
I’ve got to keep control
These are challenging times for HR departments. Governments are responding to the pandemic in various ways, and as many countries are now dealing with a second wave, there are likely to be more changes to payroll, absence, and time and attendance rules.
Let’s take some examples from the UK from earlier in the year, when the first wave hit. Replace UK with your country.
Did your vendor proactively let you know about the change in regulation, and provide you with the necessary product configuration changes, ideally via the product release process? For instance, a weekly product update. The vendor has excellent advice on their community about how to deploy and configure the rules. If so, well done vendor and well done for picking them. 2 points.
By reading the product documentation and working with a consultant to configure the product you were able to make the product meet the new requirements. It took some time to getting it working. That’s okay, but your vendor could do better. 1 point.
You had to extract some data from my system into excel and do the calculations there. And then send the excel to the payroll vendor and hope for the best. You probably shouldn’t be using that vendor to manage your leave and absence processes. 0 points.
For those of you that recognized the lyrics, double your points.
If you can get your vendor to do the dance, triple points.