Inside information about a range of high impact leadership and communications topics

Picture of Charlotte Otter

Launching a communications advisory

It’s official! Otter Advisory 2.0 is now live. I’ve worn many hats in my career: crime reporter, technical writer, freelance ...
Read more

Reputation, part deux

Reputation is complex and multi-aspect. In my last post, I asked if you're a CEO leading a B2B, how...
Read more

Reputation Matters

In B2C customers buy from brands, but in B2B they buy from people. This is why CEOs need to focus...
Read more

Cooking with words

Last week I wrote my 54-year writing biography on LinkedIn. It encompassed falling in love with...
Read more

Comms champions: Focus on André Schwämmlein, CEO of Flixbus

CEOs are naturally authorities - they lead companies, after all. However, very few CEOs demonstrate...
Read more

Marketing and communications: What's the difference?

In the last two weeks I have been asked this question more than once. Having worked mostly in large...
Read more

I tried to break up with my phone

I tried to break up with my phone. It didn't go that well.
Read more

Five things I learned from novel-writing

Here are five things I learned writing and publishing two novels that are relevant to my work today:
Read more

Fixing the disconnect - Time for leaders to scrap their cognitive biases and communicate for impact

The disconnect between leaders and employees is real and urgent. Here are some thoughts on...
Read more